Support - No Daily Update on 12/3/2010
(3 December 2010, whole day) TERMINATED
There won't be Daily and Live Update on Friday, December
3, 2010 due to technical operations concerning the website.
The service should get back to normal duty on Monday, December
Thank you for your understanding,
Support - Problem updating Search Engine
(28 November 2010, 6.30 PM GMT) TERMINATED
There are some difficulties concerning the speed of our
uploading on ISRIA.com's FTP. As a result, the files available
from the Search Engine may not be updated from now on till
the problem ends. We are doing our best in order to
resolve the situation.
Thank you very much,
Support - Logging in now OK - back to top
(5 March 2010, 7.30 PM GMT) TERMINATED
Following this morning's message, the issue that some users
of ISRIA.com had when logging in has been solved in the afternoon
in cooperation with our membership software's provider.
Since this afternoon, after running many tests, our log
did not show any new related error. If you ever have some
difficulty to log in, please contact us via email and provide
us with any details that could be helpful.
Furthermore, we added a "red-pink" link on the
member's area that points directly to the website. We hope
this will help new users to know where to click once they
logged in. If you have any suggestion, feel free to let us
Once again, we apologize for this inconvenience and our
staff does it best both to improve the service and to make
it 24/7 effective.
Now it's time to wish you a great week-end. We advise you
to keep an eye on Iran and U.S.-Turkey relations.
And if you have some time this week-end and if you're still
a free trial user, we'll be glad to welcome you as a member
if you decide to subscribe once and for all. See http://offer.isria.com
Thank you very much,
Support - Problem when logging in - back
(5 March 2010, 9.19 AM GMT) TERMINATED
Our log showed several users have had some problems when
clicking on a link pointing to a specific page on ISRIA.com
and when getting on the "login page".
We are very sorry for this inconvenience and we are doing
our best, in cooperation with our software provider, to solve
the issue as quickly as possible.
The issue seems to originate from an attempt by the membership
software to identify the version of the OS you use. It seems
to happen exclusively with Windows XP or Windows Server 2003.
If you had this kind of issue when logging in, please let
us know and provide us with any details that could help us.
Also, if there is any feedback you'd like to share, feel
free to contact us,
Thank you very much and please, accept our apologies,
We will keep you informed of the situation later in the
Support - Access repaired - back
(2 March 2010, 8.44 PM GMT) TERMINATED
This message is to let you know that your access to ISRIA.com
has been repaired.
Know that with a 'Personal Membership', only archives of
the last three months are available, that is to say (today)
those since December 2009 included.
For a full access to all the archives, you must request
a 'Professional Membership' of which conditions and fees
Feel free to contact us to know more about this solution,
mostly for companies and institutions.
Please, accept our apologies for the inconvenience.
We always do our best to provide you with the most reliable
online solution, despite temporary technical issues sometimes.
In case you encounter any other problem, please contact
us and provide us with an accurate account of what happened.
Normally, the server should now work properly.
The Weekly Letter 111 shall be available within 1 or 2 hours,
Thank you for your patience,